Accident & emergency
A resuscitation bay staffed at every hour behind a covered ambulance entrance. No appointment, no queue, and no waiting for a doctor to be called in from home.
Come straight inOpen every hour of every day
A doctor sees you at the door before any paperwork is started. On-call surgical and anaesthetic teams keep theatres ready on site, so emergency surgery happens here rather than after a transfer.
Our own ambulances are dispatched from the same bay, and the laboratory and digital X-ray sit metres away, so bloods and films come back while you are still being assessed.
What this covers
- Chest pain and breathlessness
- Trauma, fractures and wounds
- Acute abdominal pain
- Fever and dehydration in children
- Poisoning and allergic reactions
- Stabilisation before transfer
Conditions we see most
- Traffic accident injury
- Cardiac chest pain
- Asthma attack
- Dengue fever
- Head injury
- Burns
- Snake bite
- Seizures
Come straight in
- Ambulance
- 0117 84 84 84
- Doctor on site
- Always
- Theatre on call
- 24 hours
- Lab & X-ray
- Same floor
Your visit, step by step
Arrive
Walk in or arrive by ambulance. Registration can wait; assessment does not.
Triage
A nurse and doctor assess severity on arrival, and treatment begins before registration is completed.
Investigate
Bloods, ECG and imaging are ordered on the spot and reported while you are still here.
Admit or discharge
A room, a theatre slot, or a discharge plan with written instructions and a follow-up date.
How to prepare
- If you can, send someone ahead to register
- Bring your current medicine list or the boxes themselves
- Note the time your symptoms started
- Call 0117 84 84 84 if you need the ambulance
Bring with you
- Photo ID and OPD card, if you have one
- A referral letter, if a doctor gave you one
- Current medicines, or a list of them
- Previous test results or imaging
- Insurance card or policy details
The team on this service
Emergency medical officers
On site at every hour, with immediate access to senior support.
Emergency nursing team
Triage trained, with one nurse assigned to each resuscitation bay.
On-call consultants
Surgery, anaesthesia, obstetrics and paediatrics on call at every hour.
Ambulance crew
Dispatched from our own bay with oxygen and monitoring on board.