Telemedicine
Video and phone consultations with our doctors, with any prescription issued straight to the pharmacy for delivery.
Book a consultationA consultation without travelling in
Telemedicine offers a consultation with one of our doctors by video or by phone, booked daily. It suits a follow-up conversation or a concern that does not need an in-person examination, without needing to travel to the hospital.
Where a prescription is needed, it is issued to the pharmacy, which can then be collected or sent out through medicine delivery. Telemedicine is also used for follow-up with patients who have travelled home after being seen here, keeping the same doctor involved in the next step of their care.
What this covers
- Video consultations
- Phone consultations
- Prescriptions issued to the pharmacy
- Follow-up for patients who have travelled home
Conditions we see most
- Follow-up after a hospital visit
- A concern not needing an in-person examination
- Difficulty travelling in for a routine review
- Advice on an existing prescription
Book a consultation
- Hours
- Daily
- Format
- Video or phone
- Prescriptions
- Sent to the pharmacy
- Follow-up
- For patients who travelled home
Your visit, step by step
Book
Book a consultation and choose video or phone.
Connect
You connect with a doctor at the booked time by video or phone.
Consult
The doctor discusses your concern and, where a follow-up review is needed, arranges it.
Prescribe
Any prescription is issued to the pharmacy for collection or delivery.
How to prepare
- Have a working phone or video connection ready
- Keep your current medicine list to hand
- Note the questions or symptoms you want to discuss
- Confirm a delivery address if you expect a prescription to be sent
Bring with you
- Photo ID and OPD card, if you have one
- A referral letter, if a doctor gave you one
- Current medicines, or a list of them
- Previous test results or imaging
- Insurance card or policy details
The team on this service
Consulting doctors
Conduct video and phone consultations and arrange follow-up.
Pharmacy team
Receive prescriptions issued from telemedicine consultations.
Booking coordinator
Schedules consultations and confirms video or phone format.