24-hour pharmacy
A pharmacy counter open at every hour, stocking authorized medicine only and dispensed by pharmacists who can see your hospital file.
Order medicineOpen at every hour, no substitutes
The pharmacy counter is staffed around the clock. Every item held is authorized stock; there are no substitutes and no grey-market supply, and a pharmacist checks each order against your file before it is handed over.
Because pharmacists dispensing your medicine can read your hospital file, they can flag an interaction with something else you are taking or confirm a dose against what your doctor prescribed. Prescriptions are kept on file digitally, which makes a repeat order or a query from another department straightforward.
What this covers
- Dispensing prescription medicine at any hour
- Over-the-counter medicine and supplies
- Checking new orders against your hospital file
- Keeping a digital record of your prescriptions
Conditions we see most
- Urgent prescription after hours
- Repeat medicine for a long-term condition
- Discharge medicine after admission
- Over-the-counter medicine needs
Order medicine
- Hours
- 24 hours
- Stock
- Authorized medicine only
- Dispensing
- By pharmacists
- Prescriptions
- Kept on file digitally
Your visit, step by step
Bring or send
Bring your prescription to the counter, or have it sent through from your consultation.
Check
A pharmacist checks the order against your file before it is prepared.
Dispense
Your medicine is dispensed from authorized stock, with no substitutes used.
Record
The prescription is kept on file digitally for any repeat order or query.
How to prepare
- Bring your prescription or your hospital file number
- Tell the pharmacist about any other medicine you are taking
- Ask about your digital prescription record if ordering a repeat
- Keep any medicine boxes for reference if you have a question
Bring with you
- Photo ID and OPD card, if you have one
- A referral letter, if a doctor gave you one
- Current medicines, or a list of them
- Previous test results or imaging
- Insurance card or policy details
The team on this service
Pharmacists
Dispense every order and check it against your hospital file first.
Pharmacy assistants
Support the counter with stock and over-the-counter items.
Pharmacy coordinator
Keeps digital prescription records up to date for repeat orders.